FAQ

Q. Do I have to install any software at my site to be able to use Uniware?
A. No, you don't need to install any softwares at your site. You just need an internet browser on your PC. Uniware enables and supports best operational practices by optimising warehouse activities through the use of technology. Uniware automates operational processes, ensures automatic real-time acquisition and transfer of information as well as integration with other information systems of the company or partners.

Q. How can Uniware improve the efficiency of my warehouse?
A. Uniware enables companies to have the proper balance of stock levels, maintaining sufficient stocks to satisfy customers' needs, while avoiding overstocking. At the same time, it is very important to be able to closely monitor the goods that enter and exit a warehouse and to carry out operations with the maximum efficiency and the minimum of errors.

Q. What advantages does Uniware offer compared to a WMS distributed using a traditional model?
A. Uniware is a warehouse management application offered as SaaS - Software as a Service. The Client does not, therefore, need to buy licenses or hardware to install the software, thus eliminating the need for additional investments. The software is already available and is being used by other clients, so it can be activated very quickly, also avoiding the costs and risks associated with a more traditional project based approach. As the software is managed by the provider any software updates are made available to the Client transparently, who always has the latest version available. The software, which is used by several customers, offers a number of predefined scenarios and integrated shipping providers which will enable you to adopt the application's best practices.

Q. What is meant by the fact that the software is managed by provider?
A. This means that the software is installed at a specialized web services, Unicommerce therefore takes care of all software management aspects, covering both the WMS software and the base software (operating systems, database, and application server). All system operations carried out to guarantee security, privacy and back ups of data are therefore the responsibility of Uniware, as are the upgrades required to the base and application software. Even the release of new functionality is managed by Unicommerce and is transparent to the user.

Q. Is it possible to use Radio Frequency terminals?
A. All warehouse operations which can be executed using tools that automate said operations can be carried out with the support of RF terminals thus guaranteeing higher efficiency and fewer errors.

Q. Can I upload data onto Uniware using CSV files?
A. Uniware allows you to upload some data using CSV files following a predefined format. This option is especially useful for those Clients who do not have an interface with their management system: this feature enables you to quickly upload a large number of rows.

Q.What is meant by pre-defined and configurable scenarios?
A. The same operation is often carried out differently depending on the type of warehouse, type of goods and the needs and practices of each Client. In theory there are an infinite number of options, but these can be reduced to a finite number of combinations which follow the best operational practices adopted. Uniware is designed in order to support the "operational models", or pre-defined scenarios, which can be turned on and edited by a qualified user (with our support if required); the warehouse manager can select the options that are best suited to his/her business from the ones available.